No, my clinical scope of practice is dedicated exclusively to individual therapy for adults (18+). If you are seeking support for a child, teen, or your relationship, we recommend searching the Psychologists' Association of Alberta (PAA) directory to find a clinician who specializes in those areas.

Once you book an appointment, you will receive a secure link via email. At the time of your session, simply click the link from your computer, tablet, or smartphone to join the video call. Our clinic uses a fully encrypted, PIPEDA and HIA-compliant telehealth platform within Jane App to ensure your privacy and confidentiality are strictly maintained.

Your first full 50-minute session is a dedicated intake assessment. During this time, I will ask detailed questions about your history and what you are hoping to achieve in therapy. We will also review the informed consent paperwork. This session is about gathering context and ensuring my therapeutic approaches (like AF-EMDR or SE) are the right fit for your specific needs, so we can collaboratively build a treatment plan. You will never be forced to talk about your trauma before you are ready.

Yes, we are pleased to offer direct billing to a variety of major insurance providers, including Alberta Blue Cross, Canada Life, Sun Life, Manulife, Green Shield Canada, and Desjardins. You can provide your extended health benefits information through your secure intake forms prior to your first session.

our appointment time is reserved exclusively for you. If you need to cancel or reschedule, we require a minimum of 24 hours' notice. You can easily manage your appointments through your secure Jane App client portal. Cancellations made with less than 24 hours' notice, or missed appointments, will be billed by our office for the full session fee.

If you do not see a time that works for your schedule on our online booking page, we highly encourage you to add yourself to our digital waitlist. You can do this directly through the Jane App booking portal by selecting your preferred days and times. If a cancellation occurs, we will contact you immediately to offer you the spot.

In Alberta, "Registered Psychologist" is a legally protected title. It means the practitioner has completed extensive graduate-level education, supervised clinical hours, and rigorous provincial examinations through the College of Alberta Psychologists. Because of this high level of regulation, services provided by a Registered Psychologist are widely recognized and covered by most extended health benefit plans.

Yes. In Canada, services provided by a Registered Psychologist are considered a tax-deductible medical expense. If you pay out-of-pocket or have a remaining balance after direct billing, you can claim these expenses on your personal income tax return. We recommend keeping the electronic receipts issued to you after each session for your tax records.

Heart of Mind Psychology Inc. is a private practice and is not equipped to provide 24/7 emergency intervention. If you are experiencing a mental health crisis, please dial 911, proceed to your nearest hospital emergency room, or reach out to the following 24/7 resources:

• National Suicide Crisis Helpline: Dial or text 988

• Edmonton Distress Line: 780-482-HELP (4357)

• Alberta Mental Health Helpline: 1-877-303-2642